I recently moved to Rancho Bernardo and have Francis Taylor Property Management as my manager. Ed has been absolutely wonderful to work with, as has Jessica (his assistant). They have been very prompt in responding and solving any problems. I am so impressed by how quickly they do everything for me and how thorough they are. I recently had a flood in the new house. I called Ed and he came over within 30 minutes and stayed for over 3 hours to help move furniture out of my place. It was the evening and he stayed
for late hours. As the other flood control workers said that night, “Ed got your back!” Ed is currently in the process of getting an insurance settlement so that I can be reimbursed for my trouble. I know he’s working tirelessly to make my unforeseen circumstances less stressful. I am so grateful! Thank you Ed and Jessica for working so closely with me and and making it a delight to live in this beautiful new home.
I rented a place through Jessica at Francis Taylor in October of last year. She helped me to get into my place early and has been so extremely helpful with anything I have needed through my 5 months here. Her maintenance guy John is wonderful. I would highly recommend working with Francis Taylor.
I have known Ed for about ten years now. He has been wonderful in answering any of our questions about the leasing process and has helped ease us with our concerns. Before making a decision as to which property management company to use, I spoke with six or seven clients of Ed and felt assured that this was the right decision. Within just a few days, he held an open house for us that resulted in numerous prospects, and we found our very first tenant. The process was completed in less than two weeks, and we
couldn’t have been happier. We have had the same tenants in our property for about two years now, and these two years have been nothing but easy. Ed is a wonderful communicator who is always available any time of the day. He keeps us constantly aware of the condition of our home. A lot of our communication has been through emails, which has been awesome and quick since I work during the day and can’t always speak on the phone! I wouldn’t recommend anyone else as a property management company!! Thank you Francis Taylor!
Jessica, who is our new property manager was such a help during the whole process. She was very attentive and answered all my questions. I was able to move in right away with no problems. The property was clean and there were no issues. Very happy.
A few years back, we suddenly had to take over management responsibilities of our parent’s investment properties in North San Diego and knew we couldn’t handle it living so far away. Fortunately, we were referred to Ed Swauger and his team at Francis Taylor Property Mgmt. We haven’t lost any sleep since. Very pleasant to work with and extremely capable management staff. They’re really good with technology as well. We enthusiastically recommend Ed and his team.
-Steve and Deb B. Kalamazoo, MI